Hotel Novotel Brussels Off Grand Place

we loved the location as it was central to the area we wanted to visit. The room was large and spacious, and we were happy to to have been given the 4th floor which gave us a good view of the streets below. The breakfast buffet was generous and had many choices with good coffee.

What a wonderful hotel! This charming boutique property features well-appointed rooms that are relatively spacious for Paris, complemented by a quaint lobby and reception area. The breakfast was excellent, and the hospitality exceptionally generous, with complimentary coffee, tea, still and sparkling water, and fresh fruit readily available. During our stay on December 31, 2024, we were delighted to receive several thoughtful gifts, a free bottle of wine, and a few complimentary minibar items. The staff were incredibly friendly and helpful, making our visit even more enjoyable. The location is superb—just a short stroll to the Arc de Triomphe, which is visible from the hotel entrance, and the Champs-Élysées. Additionally, all necessities such as restaurants, supermarkets, and a pharmacy are conveniently close by. We absolutely loved our stay!

Great location right on Grand Place There was lots to see do eat drink and enjoy right outside the door. The hotel staff were very professional and helpful. The bed was extremely comfortable due to a spinal injury i have never slept in a bed without waking in pain on this bed i did not it was wonderful Room was bigger than expected and very comfortable Great view of the square from our room Thanks Novotel

Location! The hotel was only a few minutes walk from Brussels Central, Grand Place and other sites. PLENTY of restaurants/cafes/bars and shops right as you walk out the door. We were on the 2nd floor and our room was facing the train station side, we could hear no outside noise at all despite the fact that the area was relatively busy. Check in/ check out were very smooth, and the staff at the front desk were all helpful and friendly. And probably the best part was, on our first night, our upstairs neighbors were still running around at midnight so I called the front desk as I really didn’t want our 18 month old waking up from the noise. The kind gentleman was very understanding and said he would contact the other guests right away. After a few minutes, there was still noise and I thought nothing was done about it. But the man called our room again to check if the noise had stopped, and I told him it was still ongoing. He was perplexed and said he was on the way, presumably to talk to them in person, which I think he did as the noise eventually stopped.

The location is fantastic! V near to train & metro station & Christmas Market at Grand Place. Lots of good food & gift shops in a stone's throw away. V convenient. Felt safe too! The room is spacious for my family of 4. Hotel granted us free extension until 1pm as our Eurostar train timing was at 3pm & my little one needed the room to rest as it was already v cold outside. My 18yo son felt v safe going up & down from the hotel to the shops below. Whole family loves Brussels now.